Privacy Policy

Last updated: March 2025

OndaHear ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your information is handled when you use our mobile application.

What Stays On Your Device

Audio Data

All audio processing happens locally on your device. Your conversations and the sounds around you are never sent to our servers or any third party. We have no access to your audio.

Speech Recognition & Translation

Live Captions and Translation use Apple's on-device technology. Unlike many translation apps that send your voice to cloud servers, OndaHear processes everything locally on your iPhone. Your spoken words never leave your device.

Saved Transcripts

Any transcripts you save are stored locally on your device only. We cannot access, read, or retrieve your saved transcripts.

Subscription Information

If you subscribe to OndaHear Premium, your payment is processed entirely by Apple through the App Store. We do not have access to your credit card or payment details. We only receive confirmation of your subscription status from Apple.

Deleting Your Data

Since all data stays on your device, you have full control. To delete your data:

• Transcripts: Delete from within the app's Transcript History
• All data: Uninstall the app to remove everything
• Subscription: Cancel anytime through Apple Settings

What We Do NOT Collect

OndaHear collects zero data. For clarity:

• No audio is recorded, transmitted, or stored on any server
• No analytics or tracking — we don't use Google Analytics, Firebase, Mixpanel, or any tracking SDK
• No crash reports sent to us — diagnostic logs are stored locally on your device only
• No account required — we don't collect your name, email, or any personal information
• No advertising — no ad networks, no targeting, no data sharing
• No network requests — the app works entirely offline (except for Apple subscription verification and optional translation model downloads from Apple)

This is fundamentally different from most hearing and translation apps, which send your audio to cloud servers for processing. OndaHear uses only Apple's on-device frameworks, ensuring your private conversations stay private.

Third-Party Services

OndaHear uses Apple's built-in services, which are subject to Apple's Privacy Policy:

• Apple Speech Recognition: Powers Live Captions (on-device)
• Apple Translation: Powers Translation Mode (on-device)
• Apple App Store: Handles subscription payments

Children's Privacy

OndaHear is designed for general audiences. Since we don't collect personal information, there is no data collection from users of any age.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Contact Us

For privacy inquiries or data requests, contact us at:

privacy@ondahear.com